Returns & Exchanges
At Yeelight, we want you to be completely satisfied with your smart lighting experience. If your purchase doesn't perfectly illuminate your home, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the items in their original packaging, ensuring all accessories, manuals, and power adapters are included to qualify for a full refund.
Ship the Product
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Quality Inspection and Refund
Once our warehouse receives and inspects the hardware, we will process your refund or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing